Serivisi zizana amakuru ukoresheje USSD (*909#) ntiziri gukora - Fetching National ID details using USSD (*909#) not working

Incident Report for IremboGov

Resolved

Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo!

The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!
Posted Jun 25, 2025 - 09:18 CAT

Investigating

Gukurura amakuru ukoresheje nomero y'indangamuntu kuri USSD (*909#) ntibiri gukora. Tubiseguyeho ku mbogamizi byateza, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo bikosorwe vuba.

Fetching National ID details using USSD (*909#) is currently not working. We apologize for any inconvenience caused as we work on fixing the issue as soon as possible.
Posted Jun 25, 2025 - 08:34 CAT
This incident affected: USSD App (*909#) (Mutuelle).
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