Imbogamizi mu gusaba serivisi zimwe na zimwe zikenera amakuru y'indangamuntu ku IremboGov. Instability in applying for services that require National ID information on IremboGov.

Incident Report for IremboGov

Resolved

Ikibazo twari twagize mu gusaba serivisi zitandukanye ku IremboGov cyakemutse. Ubu mushobora gukoresha serivisi zose nk'uko bisanzwe.
Mwakoze kwihangana mu gihe twakemuraga iki kibazo!

The issue that had affected the application for multiple services on IremboGov is now resolved. You may now use the services as usual.

We thank you for your patience as the team was resolving the issue!

Posted Jul 08, 2026 - 18:30 CAT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 02, 2026 - 14:45 CAT

Update

We are continuing to investigate this issue.

Posted Jul 02, 2026 - 13:28 CAT

Investigating

Turacyari gukurikirana ikibazo cyateye imbogamizi mu gusaba serivisi zikenera amakuru y'indangamuntu ku rubuga IremboGov. Ubu serivisi ziri kuboneka ariko bamwe mu bazisaba bashobora guhura n'imbogamizi cyangwa ubutinde igihe bazisaba. Turi kubikurikirana, Nibikemuka, turabamenyesha.

We are still working to resolve the current issue affecting services that require National ID during application on IremboGov. Services are now available but some users may experience delays or instability during application. We will continue sharing updates as we work to fully resolve the matter.

Posted Jul 02, 2026 - 00:26 CAT

This incident affected: IremboGov Website (MINALOC, NIDA).