Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi - Technical interruption in applying for the services that require a National Identification Card or Child Identification number.

Incident Report for IremboGov

Resolved

Ku bakoresha IremboGov,

Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo!

Dear IremboGov users,

The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

Posted Jun 08, 2026 - 19:10 CAT

Update

We are continuing to investigate this issue.

Posted Jun 07, 2026 - 17:05 CAT

Update

We are continuing to investigate this issue.

Posted Jun 06, 2026 - 08:33 CAT

Investigating

Ku bakoresha IremboGov,

Kubera igikorwa cyo kuvugurura sisitemu y'umufatanyabikorwa wacu NIDA, hari imbogamizi mu kubona amakuru ya nomero y’indagamuntu cyangwa nomero y’ifishi igihe musaba serivisi zikenera aya makuru ku rubuga IremboGov.

Murakoze kwihangana, nibikemuka turabamenyesha!

Dear IremboGov users,

Due to an ongoing system maintenance by our partner NIDA, users are unable to get National Identification or Child Identification details while applying for services that require this information on the IremboGov platform.

We will share an update once the maintenance is complete.

Thank you for your patience

Thank you!

Posted Jun 06, 2026 - 08:32 CAT

This incident affected: IremboGov Website (RSSB, RLMUA, MINALOC, NIDA, NPPA, DGIE).